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Payment help

How payment works here.

Payment is made by bank transfer and verified by a person. That keeps every order traceable, and it means a receipt upload is a submission, not a confirmation.

  1. 1

    Enter your order details

    Your name, email, and what you are paying for are captured before any payment details are shown.

  2. 2

    Receive payment instructions

    The bank details and reference to use are shown on screen and kept with your order.

  3. 3

    Pay within the payment window

    A ten-minute window opens with the instructions. If it expires you can start the payment again from your order.

  4. 4

    Upload your proof of payment

    Choose 'I have paid' and upload an image or PDF receipt. Your order moves to Payment under review.

  5. 5

    Wait for verification

    An administrator checks the payment against the order. Nothing is confirmed automatically.

  6. 6

    Confirmation

    Once confirmed, downloads unlock or your hire is confirmed, and you receive a confirmation email and receipt.

Bank details are configured by an administrator and are shown only once your order details are entered. Payment problems? Contact support with your order number.